bad baji's Privacy Policy
This document explains in detail how your personal information is collected, stored and kept secure while you use bad baji.
This Privacy Policy ("Policy") describes how personal information is collected, processed, stored and protected for users of the bad baji platform. By using bad baji's services, you are considered to have agreed to the terms of this Policy. Please read this Policy carefully before using the platform. This Policy may be updated from time to time, and any changes will be published on this page.
bad baji's Terms and Conditions and this Privacy Policy together form the legal basis of the relationship between you and us. If anything is unclear, please contact our support team.
What Information We Collect
Various types of information are collected during account registration and use of services on the bad baji platform. This information is used to improve our service quality and keep your experience secure.
1.1 Registration and Identity Information
When you create an account on bad baji, the following information is collected:
- Full name and date of birth (for age verification — the service is for users aged 21+ only)
- Mobile number and email address
- National ID or passport number (when required for KYC verification)
- Residential address
- Username and password
1.2 Financial Transaction Information
Financial information is collected during deposit and withdrawal processes. bad baji supports only Bangladesh's mobile banking methods — bKash, Nagad, Rocket and Upay. Transaction records and wallet numbers made through these methods are collected.
1.3 Device and Technical Information
The following information is collected automatically while you use the platform:
- IP address and device type
- Browser version and operating system
- Session duration and navigation activity
- Information obtained from cookies and similar tracking technologies
1.4 Gaming and Betting Activity Information
Bet amounts, win/loss history and promotion claim records are stored during participation in slots, live casino and sports betting.
How Collected Information Is Used
bad baji uses your information only for specific and legitimate purposes. Information is not sold or disclosed to any third party without reason.
2.1 Account Management and Security
Information is used to verify your identity, prevent unauthorised access to your account and protect against fraud. The account verification (KYC) process is essential for maintaining a secure environment.
2.2 Processing Financial Transactions
Financial information is used to process a minimum deposit of ৳100 and a minimum withdrawal of ৳500. This information also helps verify transaction legitimacy and detect fraudulent activity.
2.3 Customer Support
bad baji provides support in Bengali and English via 24/7 live chat and email. Account-related information is used to resolve your issues and provide service based on previous interactions.
2.4 Ensuring Responsible Gaming
Gaming activity data is analysed to identify risky behaviour and assist users when needed. bad baji follows a responsible gaming policy and encourages users to develop healthy gaming habits.
2.5 Service Improvement
Overall user behaviour is reviewed to improve the platform's functionality, game selection and general service quality.
How Your Information Is Kept Secure
bad baji follows industry-standard technology and practices to ensure the security of user information.
3.1 Technical Security
- All communication between you and the platform is secured through SSL (Secure Socket Layer) encryption
- Login credentials are stored using password hashing technology — plain passwords are never stored anywhere
- Encrypted databases are used for sensitive financial information
- Regular security audits and vulnerability testing
3.2 Access Controls
Only authorised staff can access your information, and only when required to carry out their responsibilities. All internal access is logged and monitored.
3.3 Data Breach Response
If a security breach occurs, bad baji will notify affected users as quickly as possible and take the necessary steps to limit the damage.
Terms of Data Sharing
bad baji may share your information with third parties in limited and specific circumstances. These cases are clearly set out below:
4.1 Payment Providers
The information required to complete financial transactions through bKash, Nagad, Rocket and Upay is passed to the relevant payment provider. Each of these providers has its own privacy policy that applies to their platform.
4.2 Game Software Providers
Game providers including Pragmatic Play, PG Soft, JILI, Evolution and Spribe receive only the minimum information necessary for gameplay. These third parties follow their own privacy standards.
4.3 Legal Obligations
bad baji may be legally required to provide information in response to a court order, a lawful request from a law enforcement agency, or any other legal requirement.
4.4 Service Provider Partners
Selected technology partners are used for cloud storage, analytics and anti-fraud services. These partners work solely on behalf of bad baji and may not use the data themselves.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the bad baji website and app. These help improve the platform's functionality and your experience.
5.1 Types of Cookies
- Essential Cookies: Required for login sessions and security — the platform cannot function properly without them
- Functional Cookies: Used to remember your preferences and settings
- Analytics Cookies: Used to understand user behaviour for service improvement
5.2 Managing Cookies
You can restrict or reject non-essential cookies through your browser settings. However, doing so may limit some features of the platform.
How Long Information Is Retained
bad baji retains your information only for as long as necessary. The retention period depends on the type of information and the legal requirements related to the service.
6.1 Active Accounts
Account information, transaction history and gaming records are retained while your account is active. This information is necessary for managing your experience and providing support.
6.2 After Account Closure
Even after an account is closed or deactivated, financial transaction records and identity verification information are retained for the period required by applicable law. Once that period ends, the information is securely deleted or anonymised.
6.3 Technical Logs
System logs retained for security analysis and technical troubleshooting are kept for a limited period and are then automatically deleted.
Your Rights Regarding Your Information
As a bad baji user, you have certain fundamental rights over your personal information. Contact us to exercise these rights.
7.1 Right to Access
You can find out what information bad baji holds about you. Request a copy of this information from the support team.
7.2 Right to Rectification
If any information stored about you is incorrect, you have the right to have it corrected. This can be done through your account settings or via the support team.
7.3 Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, information that must be retained due to legal obligations may not be possible to delete.
7.4 Right to Restrict Processing
In some cases you may request that the processing of your information be restricted. In that case we will only store the information, not process it.
7.5 Raising a Complaint
If you have a complaint about this Policy or how your information is handled, please inform our support team first. We will do our best to resolve it as quickly as possible.
Age Verification and Sensitive Information
bad baji's service is for users aged 21 or over only. Information about persons below this age is not intentionally collected.
8.1 Information of Minors
If it becomes known that a minor's information has been collected inadvertently, bad baji will delete it immediately and close the account.
8.2 Health and Sensitive Information
bad baji does not voluntarily collect information related to health, religion, politics or any other sensitive category. If any such information is shared in the context of responsible gaming support, it is handled with strict confidentiality.
8.3 Cross-Border Data Transfers
For technical reasons, information may be stored on servers located in different countries. In such cases, appropriate security measures are ensured and only trusted service providers are used.
Changes and Updates to This Policy
bad baji reserves the right to update this Privacy Policy when needed. Users will be notified if significant changes are made.
9.1 Notice of Changes
If significant changes are made to the Policy, a notice will be published on the website and a notification may be sent to your registered email or mobile number.
9.2 Continued Consent
Continuing to use the platform after an updated Policy is published will be considered as consent to the new Policy. If you object to the changes, you have the option to close your account.
9.3 Applicable Law
This Privacy Policy is governed by the laws of Bangladesh. Any conflict between this Policy and bad baji's services will be resolved in accordance with the applicable legal framework. For detailed legal terms, please read our Terms and Conditions.
If you have more questions about this Privacy Policy, contact bad baji in Bengali via 24/7 live chat or email. You can also visit our Frequently Asked Questions (FAQ) page for answers to common questions.